Hamna Nazrin

Omnichannel Surveys: Enhancing CX and Boosting Survey Success with Feebak

2 days ago • 2 min read

Driving Real Change in Contact Centers: Harnessing the Power of Feebak

9 days ago • 2 min read

The Consequences of Not Conducting Post-Call Surveys

16 days ago • 3 min read

How Post-Call Surveys Can Help You Stay Ahead of the Competition.

23 days ago • 2 min read

Why Investing in Feebak is Essential for the Success of Your Business.

a month ago • 3 min read

The Power of Real-Time Feedback: How Feebak Surveys Improve the Customer Experience

a month ago • 2 min read

How Feebak Helps Genesys Cloud Orgs Close the Feedback Loop & Improve Customer Experience

a month ago • 3 min read

How to Encourage More Customers to Participate in Post-Call Surveys.

2 months ago • 5 min read

Employee Satisfaction and Customer Satisfaction: Why it Matters

2 months ago • 3 min read

The Right Balance of On-Hold Time for Exceptional Customer Service.

2 months ago • 3 min read