Hamna Nazrin

17 posts

How Feebak Helps Genesys Cloud Orgs Close the Feedback Loop & Improve Customer Experience

a year ago • 3 min read

How to Encourage More Customers to Participate in Post-Call Surveys.

a year ago • 5 min read

Employee Satisfaction and Customer Satisfaction: Why it Matters

a year ago • 3 min read

The Right Balance of On-Hold Time for Exceptional Customer Service.

a year ago • 3 min read

Boost Customer Satisfaction with Feebak: The Ultimate Feedback Solution For Genesys Cloud.

a year ago • 3 min read

Designing Post-Call Surveys: Tips for Creating a Customer-Centric Survey

a year ago • 3 min read

10 Essential Questions to Add in Your Customer Satisfaction Survey.

a year ago • 3 min read